Animal Welfare

My duty to look after your dog/s whilst in my care

Under the Animal Welfare Act 2006, it is my duty to care for your dog whilst being groomed. There are 5 needs which are as follows:

1. the need for a suitable environment

At Wilma’s we provide a dry, clean, warm, comfortable and secure resting area, away from draughts and with good ventilation.

2. the need for a suitable diet

At Wilma’s we provide fresh, clean drinking water which is offered at regular intervals.

3. the need to exhibit normal behaviour

At Wilma’s we provide adequate sized resting pens, allowing the dog to move freely and to stretch and lie down with a clean padded waterproof bedding.

Your dog will be offered comfort breaks.

If your dog is brought in with its companion, they will be allowed to be together to prevent stress.

* Please note if your dog is in season we may require your dog to reschedule to another day, especially if we have an entire dog scheduled for the day.

4. the need to be housed with, or apart, from other animals

At Wilma’s your dog will get my full attention. I wil have 2 resting pens available allowing dogs to be kept apart if needed and also they can be housed together if they are best friends. As a rule it will be one dog in the grooming salon at a time, giving your dog full priority and attention.

* Please note if your dog has parasites it may have to be rescheduled to another day.

5. the need to be protected from pain, suffering, injury & disease

At Wilma’s your dog will have a health check on arrival and anything that I find will be noted in your record card, and I will inform you by telephone immediately. If the coat is severely matted it will have to be clipped off rather than dematted for the welfare of the dog to prevent pain, suffering, injury and disease and as your groomer it is my duty of care to do this.

If we find fleas on your dog we will use a flea treatment shampoo to eradicate them. Vaccinations and cards must be up to date to prevent disease.